ABSTRACT
In order to achieve the required level of quality in production, all the departments mentioned in Chapter 1 must function in a concerted and organized manner with the ultimate aim of better and consistent overall quality for the product. This in turn calls for a strong and well-defined organization well interlaced between departments so that all departments function as a team with a single corporate objective, rather than focus on the best performance of any individual department. The product quality shall in no case be lower than that desired by the client in the specifications. At the same time it need 8not be of extremely high quality, in which case the product cost would also be very high. The organization shall be capable of delivering the products of optimal quality at the lowest cost. Therefore, repairs and reworks shall be avoided to the extent possible as they inevitably turn out to be very expensive in terms of both money and time. With this objective in mind, this chapter describes a successful organizational model based on the author's experience in the field.
