ABSTRACT
In consultee-centered consultation the consultant and consultee embark to gether on a journey—one of mutual exploration. The starting point is the consultees’ presentation of their work problem. The consultant’s first task is to ask questions and listen in order to understand and confirm the consultee’s presentation of the problem. At the same time the consultant listens in order to understand the representation behind the presentation and what the underlying dynamics might be. The consultant can later use this information when challenging the consultee’s presentation. Such challenges are intended to introduce new thoughts and to facilitate new discoveries. A goal of the consultation process should be deep and complex thinking (Sandoval, 1995).
