ABSTRACT
There is little doubt as to the centrality of speech in the interpersonal process of consultee-centered consultation (CCC), for it is through the interpersonal communication between the consultant and the consultee(s) that work problems are described, multiple perspectives explored, and solutions generated (Hylander, in press; Rosenfield, 1991). Eventually, facilitated by the consultative process, participants can even develop new understandings and create new conceptions of work related problems (Caplan & Caplan, 1995; Sandoval, 1996). It is therefore useful, and perhaps even crucial, for the consultant to pay attention to the forms of speech that occur during consultation sessions.
