ABSTRACT
Certification is an expanding, voluntary activity that bridges the gap between academic credentials and the demands of a rapidly evolving workplace. Professional certification programs have been growing at a rapid pace over the past several years. McKillip and Cox (1998) indicated that there are over 700 certification programs available in the United States, alone. With the availability of the computer to deliver exams, the capability of these programs to deliver examinations to a worldwide market is now possible (e.g., Mills, Potenza, Fremer, & Ward, 2002). In the information technology (IT) arena, many companies such as Microsoft and Novell deliver their computer-based exams to over 100 countries. Delivery of an exam in English, however, is not sufficient. In order to respond to the global demand for its certification programs, Microsoft and others in the certification business must adapt their exams into multiple languages and cultures.
