ABSTRACT
Much of the literature surrounding Electronic Resource Management (ERM) focuses on issues related to tools, processes, and workflow. Of course, the personnel that use ERM tools, design processes, and carry out workflows also form an important consideration. This chapter explores how personnel handling ERM tasks have fared as libraries make the transition to acquiring and managing e-resources. A two-pronged approach has been taken to examine trends and issues related to staffing and ERM including an informal survey used to provide indicators of these trends and a brief literature review to expand on these concerns. Even though the respondents of the survey do not represent a significant percentage of academic libraries, the survey’s findings provide an effective springboard into a discussion of these issues.
