ABSTRACT

Peter Woods has demonstrated that the process of teaching and learning is significantly influenced by both ‘critical events’ and ‘critical incidents’ (Sikes, Measor and Woods, 1985; Woods, 1993). The distinction between the two is that critical events take the shape of planned occasions, such as the production of a drama or a school visit. These events are consciously orchestrated over a period of time; they are intentional and planned. Critical incidents, by contrast, are characteristically ‘unplanned, unanticipated and uncontrolled. They are flashpoints that illuminate in an electrifying instant’ (Woods, 1993, p. 1).