Measuring the Information Systems–Business Strategy Relationship Factors that influence the social dimension of alignment between business and information technology objectives

The establishment of strong alignment between information technology (IT) and organizational objectives has consistently been reported as one of the key concerns of information systems managers. This chapter presents findings from a study which investigated the influence of several factors on the social dimension of alignment within ten business units in the Canadian life insurance industry. The social dimension of alignment refers to the state in which business and IT executives understand and are committed to the business and IT mission, objectives and plans.