ABSTRACT

In recent years public management research in a variety of disciplines has paid increasing attention to the role of citizens and the third sector in the provision of public services. Several of these efforts have employed the concept of co-production to better understand and explain this trend. This book aims to go further by systematizing the growing body of academic papers and reports that focus on various aspects of co-production and its potential contribution to new public governance. It has an interdisciplinary focus that makes a unique contribution to the body of knowledge in this field, at the cross-roads of a number of disciplines - including business administration, policy studies, political science, public management, sociology, third sector studies, etc. The unique presentation of them together in this volume both allows for comparing and contrasting these different perspectives and for potential theoretical collaboration and development. More particularly, this volume addresses the following concerns: What is the nature of co-production and what challenges does it face? How can we conceptualize the concept of co-production? How does co-production works in practice? How does co-production unfold in reality? What can be the effects of co-production? And more specific, firstly, how can co-production contribute to service quality and service management in public services, and secondly, what is the input of co-production on growing citizen involvement and development of participative democracy?

part I|116 pages

What Is Co-Production?

chapter 2|22 pages

Co-Production and Third Sector Social Services in Europe

Some Crucial Conceptual Issues

chapter 3|26 pages

From Engagement to Co-Production

How Users and Communities Contribute to Public Services

chapter 4|18 pages

Co-Production

Contested Meanings and Challenges for User Organizations

part II|81 pages

How Does Co-Production Work?

part III|85 pages

How Does Co-Management Work?

chapter 11|16 pages

Co-Management to Solve Homelessness

Wicked Solutions for Wicked Problems

chapter 12|18 pages

Co-Management in Urban Regeneration

New Perspectives on Transferable Collaborative Practice

chapter 13|19 pages

‘Don't Bite the Hand That Feeds You?'

On the Partnerships between Private Citizen Initiatives and Local Government

chapter 14|17 pages

Co-Producing Safety or Participative Window Dressing?

Regulation Partnerships in German Local Governance Arrangements

part IV|94 pages

Effects of Co-Production

chapter 16|20 pages

Co-Production and Service Quality

A New Perspective for the Swedish Welfare State

chapter 17|20 pages

Co-Production

An Alternative to the Partial Privatization Processes in Italy and Norway

chapter 18|24 pages

The Challenges of Co-Management for Public Accountability

Lessons from Flemish Child Care

chapter |8 pages

Conclusion

Taking Research on Co-Production a Step Further