ABSTRACT

The process of establishing and evaluating an industrial social work programme in a small, distillery using a third party university model is described. The programme is based on a participatory philosophy and the importance of joint management and union “ownership” of the programme is emphasized. The evaluation examined health and attitudes of employees, absenteeism and productivity, cost effectiveness and reduction in’ grievances. The overall finding was that both the employees and the corporation benefitted substantially from the project.