ABSTRACT
An organization is a theatre where numerous plays are staged, with multiple actors and stage directors. These different individuals perform intermingled roles based on intricate scenarios (Péron & Savall, 2007). Every management situation, like every dramatic composition, constitutes a conflictual system made up of conflict zones and cooperation zones to which are correlated visible and hidden cost performance. To expose dysfunctions, their consequences and then their deeper causes, referred to as root-causes, allows to lift the veil from taboos and non-dits (the unexpressed) (Savall, 1986).
