ABSTRACT

This chapter focuses on a critical issue in naturalistic decision-making (NDM) research-experts’ management of the time they take to gather information and verify assessments and decisions-and its implications for training and decision aiding from an NDM perspective. There has been very little research on how, or even if, proficient decisions makers in various domains and task contexts actively manage the time they take to think, and if they do, whether it is a distinctive part of their expertise. This verged on being a nonproblem in early studies of expert problem solving and naturalistic decision making, because performance superiority was attributed to rapid recognition of familiar patterns (e.g., Chase & Simon, 1973; recognition-primed decision making (RPD) Level 1, Klein, 1993). Time management might seem unnecessary because the first solutions generated by experts tended to be accurate. Time management might be impossible because the relevant processes were largely preconscious.