ABSTRACT

This chapter looks at how the primary care team can use technology to bolster care in multilingual settings.

Although there are no official figures relating to the languages spoken in the UK, it is estimated that approximately 5% of the population speaks a native language other than English. In London alone, approximately 310 languages are represented by its diverse population, and many groups within our black and ethnic minority communities have little or limited knowledge of English. Therefore, GPs in many areas are bound to encounter patients who speak a language other than English.