ABSTRACT
A recurrent focus of European communication scholarship since the late 1980s has been the ability of public-service broadcasting organisations to perform their traditional civic functions amid the cauldron of political, economic, cultural and media-system changes in which they are immersed. 1 To date there have been mixed findings from this line of enquiry. 2 Observation research, designed ‘to ascertain how … media organisations are navigating change, redefining their purposes and resolving their conflicts’, should be able to shed light on this issue. 3
