ABSTRACT

The relatively ignored ‘dark side’ of reward management is explored here: its under-researched and under-reported unintended and negative outcomes. Informed by a sociologically-derived three-part frame of reference (Vaughan 1999), we consider the dark-side phenomena inherent in normative reward management approaches. While the need to address methodological barriers to relevant empirical research is factored in, the chapter concludes with seven suggested investigative propositions.