ABSTRACT
This chapter focuses on recruitment and selection processes. These systems may be the first formal interaction applicants have with the organization, and their impact can be immense not only in terms of who is attracted and selected to work in an organization, but also in the subsequent attrition of staff and attitudes of those rejected from the organization. In this chapter, two key aspects – attraction and selection – and the tools and instruments which comprise them are discussed. Three distinct paradigms for examining these initial HR processes are raised, and how these perspectives have shaped both research and practice is explored. The subsequent discussion of the attraction and selection tools notes the influences of these approaches. Finally, emergent concerns are discussed, including demographic changes, global recruitment and selection and the role of trust in shaping perceptions and behaviours of selectors and applicants.
