ABSTRACT
Harmful-useful (HU) diagrams are an effective way of providing a visual picture of the interface between the harmful and useful characteristics of a system or process.
Definition ........................................................................................................133 User ................................................................................................................. 134 Often Used in the Following Phases of the Innovative Process .............. 134 Tool Activity by Phase .................................................................................. 134 How to Use the Tool ...................................................................................... 134
Information about HU Diagrams ............................................................135 Contradictions ...........................................................................................137
