chapter  12
Plan–Do–Check–Act (Shewhart Cycle)
ByH. James Harrington
Pages 8

Problems breed problems, and the lack of a disciplined method of openly attacking them breeds more problems.

Philip Crosby Quality Is Free, 1980

Definition ....................................................................................................... 128 User ................................................................................................................. 128 Often Used in the Following Phases of the Innovative Process .............. 128 Tool Activity by Phase .................................................................................. 128 How the Tool Is Used .....................................................................................129