ABSTRACT
Information based on the real-time network state may be an effective tool for improving the quality and effectiveness of transit services and thus diverting people to public transport modes (Ren and Lam, 2007; Wahba and Shalaby, 2009; Zhang et al., 2011; Cats et al., 2013). Systems that provide such information are referred to as real-time traveller information systems (RTIS). These systems, which can be grouped under the umbrella of intelligent transportation systems (ITS), are able to access, organise, summarise, process and display information to help travellers to plan their trips (Kenyon and Lyons, 2003; Rizos, 2010).
