ABSTRACT
INCOSE goes on to dene systems engineering as ‘an engineering discipline whose responsibility is creating and executing an interdisciplinary process to ensure that the customer and stakeholder’s needs are satised in a high quality, trustworthy, cost ecient and schedule compliant manner throughout a system’s entire life cycle’. Some of the words and
2.7 Conclusion 84 References 85 Self-Directed Learning 87 Case Studies 88 Case Study CS2.1: Redesign of Palliative Care Services Involving Medication
Delivery by Syringe Pump 88 Case Study CS2.2: Clinical Engineers Using a Systems Approach to Investigate
Adverse Event Causes 91 Case Study CS2.3: Using Physiological Measurement Data Stored in Clinical
Information Systems to Optimize Care Delivery for Post Cardiac Surgery Patients Passing through a Cardiac Intensive Care Unit 94
Case Study CS2.4: Redesigning a Clinical Care Pathway 96 Case Study CS2.5: Changing the Way Care Is Delivered through
Introducing New Technology 99
phrases in this denition are worth highlighting: ‘interdisciplinary’, particularly relevant for multidisciplinary healthcare processes; ‘customer and stakeholder’s needs’, the healthcare system’s focus on the needs of patient and carer; ‘cost ecient’, the need for healthcare to be aordable as well as eective; and ‘throughout a system’s entire life cycle’, the high quality must be consistent, sustainable and lasting.
