ABSTRACT

Clients rated the provision of a friendly atmosphere as the most important aspect of this service and this is reflected in the attendance data, with clients on average visiting the service 85 times per year. Homeless men face an array of issues which reduce their levels of stability, safety and security, negatively impacting their health status and mental well-being. Funding for this programme is short-term and often reliant on in-kind services from collaborative agencies; for example, the men's health clinics and healthy lifestyle programme are funded by NHS Sefton. Clients may not always accept or keep a referral for counselling because of the stigma attached to mental health issues, which requires sustained one-to-one support and understanding to de-stigmatise the problem and aid service utilisation. Broadway provide a range of services to meet the mental, physical and social needs of homeless and vulnerably housed adults across London.