chapter  11
4 Pages

A phased approach to learning teams

ByTodd Conklin

Learning Teams are fewer formal methods of collecting information from workers. The idea a Learning Team would occur in a linear, step-like fashion is incredibly restrictive and structured with an idea to use in the process of creating a Learning Team. Using a linear process to understand, guide, or even describe a non-linear event is a quick move right back to the old-school way of doing operational learning. Learning happens in phases. The traditional and historical use of the word “phase” is work that is carried out in gradual stages. Telling organizations to just think about learning is not active enough, nor substantive enough, for an organization that truly desires to improve their performance by getting smarter about their operations. After a tremendous amount of internal struggle, the decision was made to allow the Learning Team process to be very organic and unstructured.