chapter  12
18 Pages

When to learn?

ByTodd Conklin

The problem is not safety professionals can afford nor have the time to learn from every single event that happens in their organization. Operational learning also under represents safety. The quality folks have been using learning tools for years. The lean people never do anything without learning first. Safety has not traditionally been given the benefit of using analysis to improve. Safety is always under pressure to fix immediately, learn later. Creating the environment where people in safety professionals' organization can learn is important, critical. Learning Teams can be used to understand any operational function. Learning Teams are often ad hoc and appear as the need immediately arises. Using a Learning Team as an immediate action after some type of operational surprise both increases understanding and creates knowledge and stability. Organizations that are wonderful at learning have found almost the exact opposite environment creates the best information and the most success.