ABSTRACT
This chapter aims to rethink models of banks and financial institutions (FIs) using ideas of intellectual capital (IC). It illustrates how the ideas from field work and empirical narrative and alternative theory narrative can be 'connected to' traditional finance theory (TFT). Bank/FI organizational processes for firm wide control and information production were critical to resources mobilization. The field studies reveal how various social contexts in the bank/FI and its external world were central to bank/FI economic processes. Knowledge of these contexts formed structural and relational types of IC which were developed by bank/FI top management during experiential learning during response to change. The grounded theory was based on a set of relational concepts involving ongoing FM decision action, and broader organizational process and hierarchy. The FM organizational processes were identified, first, as an integrated set of hierarchical processes or firm wide processes of control and influence over the allocation of resources, risk, and autonomy.
