ABSTRACT
Professionals across domains are required to make high-quality judgements and decisions. In domains with limited validity, performance even of experienced professionals is often inconsistent. In this chapter, we investigate whether deliberate practice, within the context of informal workplace learning, leverages the effect of experience on professionals’ judgement quality. Through a mixed-method study with professional auditors, we find that the effect of experience on judgement quality is effectively improved when professionals (1) acquire critical experience, (2) perceive a supportive learning climate, (3) receive feedback, and (4) engage in meta-cognitive activities. These findings have significant implications for both theory and practice.
