Skip to main content
T&F logoTaylor & Francis Group logoTaylor & Francis Group logo
Search all titles
  • Search all titles

  • Search all collections

  • Login
  • Hi, User  
    • Your Account

    • Logout

  • Search all titles
  • Search all collections
loading

User Experience in Libraries

DOI link for User Experience in Libraries

User Experience in Libraries book

Applying Ethnography and Human-Centred Design

User Experience in Libraries

DOI link for User Experience in Libraries

User Experience in Libraries book

Applying Ethnography and Human-Centred Design
Edited ByAndy Priestner, Matt Borg
Edition 1st Edition
First Published 2016
eBook Published 23 May 2016
Pub. location London
Imprint Routledge
DOI https://doi.org/10.4324/9781315548609
Pages 220 pages
eBook ISBN 9781315548609
SubjectsInformation Science, Reference & Information Science
Share
Share

Get Citation

Priestner, A. (Ed.), Borg, M. (Ed.). (2016). User Experience in Libraries. London: Routledge, https://doi.org/10.4324/9781315548609

Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success?

In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. 

Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.

TABLE OF CONTENTS

chapter 1|8 pages

Uncovering complexity and detail: the UX proposition

ByANDY PRIESTNER, MATT BORG

chapter 2|12 pages

Using ethnographic methods to study library use

ByBRYONY RAMSDEN

chapter 3|17 pages

Embracing an ethnographic agenda: context, collaboration, and complexity

ByDONNA M. LANCLOS

chapter 4|11 pages

Holistic UX: harness your library’s data fetish to solve the right problems

ByMATT BORG, MATTHEW REIDSMA

chapter 5|19 pages

Applying human-centred design to the library experience

ByPAUL-JERVIS HEATH

chapter 6|16 pages

The why, what and how of using ethnography for designing user experience in libraries (and a few pitfalls to avoid)

ByLEAH EMARY

chapter 7|10 pages

Identifying the barriers: taskscapes and the social contexts of library UX

ByANDREW D. ASHER

chapter 8|9 pages

Illuminating study spaces at Cambridge University with spacefi nder: a case study

ByANDY PRIESTNER

chapter 9|5 pages

WhoHas?: a pilot study exploring the value of a peer-to-peer sub-lending service

ByHELEN MURPHY

chapter 10|13 pages

User experience beyond ramps: the invisible problem and the special case

ByPENNY ANDREWS

chapter 11|16 pages

Changing the dialogue: the story of the award-winning Alan Gilbert learning commons

ByROSIE JONES, NICOLA GRAYSON

chapter 12|8 pages

UX and a small academic library

ByMARGARET WESTBURY

chapter 13|10 pages

Understanding our students and ourselves: transformative library instruction through an ethnographic lens

ByMICHAEL COURTNEY, CARRIE DONOVAN

chapter 14|18 pages

What makes an informal learning space?: a case study from Sheffi eld Hallam University

ByBEA TURPIN, DEBORAH HARROP, EDWARD OYSTON

chapter 15|5 pages

Spaces for learning?: using ethnographic techniques: a case study from the University Library, Edge Hill University

ByHELEN JAMIESON

chapter 16|12 pages

Are you sitting comfortably . . . ?

ByELIZABETH TILLEY

chapter 17|7 pages

UX in libraries: leaping the chasm

ByANDY PRIESTNER, MATT BORG
T&F logoTaylor & Francis Group logo
  • Policies
    • Privacy Policy
    • Terms & Conditions
    • Cookie Policy
    • Privacy Policy
    • Terms & Conditions
    • Cookie Policy
  • Journals
    • Taylor & Francis Online
    • CogentOA
    • Taylor & Francis Online
    • CogentOA
  • Corporate
    • Taylor & Francis Group
    • Taylor & Francis Group
    • Taylor & Francis Group
    • Taylor & Francis Group
  • Help & Contact
    • Students/Researchers
    • Librarians/Institutions
    • Students/Researchers
    • Librarians/Institutions

Connect with us

Registered in England & Wales No. 3099067
5 Howick Place | London | SW1P 1WG © 2019 Informa UK Limited