ABSTRACT
This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book offers a description of the state of command and control research in settings where sample sizes are small, opportunities are few and resources are limited. It discusses command and control agility in the light of functional models of cognition that are being used in the field of cognitive systems engineering. The book presents the work performed by NATO Research and Technology Organization human factors and medicine panel-163 towards improving the organizational effectiveness of coalition operations, focuses on a case study of organizational effectiveness performed at NATO headquarters in Kosovo. It focuses on research work which develops an integrated approach to information-centred systems analysis. The book also presents two studies where evaluation techniques with dynamic measures were used. The studies sought to develop evaluation methodologies for dynamic environments, to validate the techniques and to demonstrate their practicability in operational settings.
