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Diagnostic Expertise in Organizational Environments

DOI link for Diagnostic Expertise in Organizational Environments

Diagnostic Expertise in Organizational Environments book

Diagnostic Expertise in Organizational Environments

DOI link for Diagnostic Expertise in Organizational Environments

Diagnostic Expertise in Organizational Environments book

ByMark W. Wiggins, Thomas Loveday
Edition 1st Edition
First Published 2015
eBook Published 2 March 2017
Pub. location London
Imprint CRC Press
DOI https://doi.org/10.1201/9781315576947
Pages 204 pages
eBook ISBN 9781315576947
SubjectsEngineering & Technology
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Wiggins, M., Loveday, T. (2015). Diagnostic Expertise in Organizational Environments. London: CRC Press, https://doi.org/10.1201/9781315576947

Diagnostic Expertise in Organizational Environments provides a state-of-the-art foundation for a new paradigm in expertise research and practice. Skilled diagnosis is essential for accurate and efficient performance across a range of organizational contexts, including aviation, finance, rail, forensic investigation, firefighting, and medicine. However, it is also a complex process, subject to the abilities and experience of individual operators, the culture and practices of organizations, the relationships between operators, and the availability and usefulness of technology. As a consequence, diagnostic skills can be difficult to learn, maintain, and evaluate. This volume is a comprehensive approach that examines diagnostic expertise at the level of the individual practitioner, in the social context, and at the organizational level. The chapter authors comprise both academics and highly skilled practitioners so that there is a clear transition from understanding the problem of diagnostic skills to the implementation of solutions, either through redesign, training, and/or selection. It will appeal to those academics and practitioners interested and involved in this field and also prove useful to students of psychology, cognitive science education and/or computer interaction.

TABLE OF CONTENTS

chapter 1|12 pages

Cues in Diagnostic Reasoning

ByMark W. Wiggins

chapter 2|13 pages

Situational Awareness and Diagnosis

ByDavid O’Hare

chapter 3|10 pages

Communication and Diagnostic Cues

chapter 4|12 pages

Vigilance, Diagnosis, and its Impact on Operator Performance

chapter 5|12 pages

Designing for Diagnostic Cues

chapter 6|8 pages

The Social Context of Diagnosis

chapter 7|12 pages

Diagnosis and Instructional Systems Design

chapter 8|11 pages

Diagnostic Cues in Medicine

chapter 9|8 pages

Diagnostic Cues in Major Crime Investigation

ByBen Morrison, Natalie Morrison

chapter 10|14 pages

Diagnostic Cues in Finance

ByBen Searle, Jim Rooney

chapter 11|10 pages

Diagnostic Support Systems

ByNathan Perry

chapter 12|14 pages

Diagnosis and Culture in Safety Critical Environments

ByChristine Owen

chapter 13|12 pages

Diagnosis in Operations Control

ByPeter Bruce
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