chapter  9
16 Pages

Reaching the Unreachable: How eHealth and Mobile Health Technologies Impact At-Risk Populations

ByRowena L. Briones, Beth Sundstrom

According to the Pew Internet and American Life Project, 80 percent of American users (or about 113 million adults) search the Internet for at least one specific health topic, and about eight million of those users turn to the Web for health information on just a typical day (Fox 2006). In addition, the online health-information environment is increasingly turning mobile, with 17 percent of cell phone users using their phones to look up health or medical information and 9 percent of users utilizing software or “apps” to help manage their health (Fox 2010). Among these users are communities of color, with the proportion of Internet users who are black or Latino nearly doubling between 2000 and 2010 (Smith 2010). For many of these populations, the Web and mobile technologies are one way that they can access health information quickly and efficiently.