ABSTRACT
Virtual team success, as for traditional teams, relies on effective communication and collaboration mixed with the correct expertise to complete work tasks and achieve performance goals. The detailed planning of team actions is critical to the success of a virtual team. To guarantee the continued free flow of communication the team members need time to get to know each other. Most virtual working problems will manifest themselves in frustration and, ultimately, team fragmentation if not tackled early. The team manager may appear to be the best person to identify the symptoms of problems, as they are often removed from the day-to-day workings of the team and therefore dispassionate. The team should diagnose the root causes of the problem to avoid it snowballing out of control. Team culture can be described as the shared principles and behaviours of the members. Each individual will bring with them specific expectations about how the team will operate, communicate, be managed and behave.
