ABSTRACT
This chapter discusses Joint Intelligence Graphical Situation Awareness Web (JIGSAW) that is designed to solve systemic problems. The intelligence cycle is in ubiquitous use across different agencies, for problems of different scope and timeline. The cycle is essentially a service model, with the operational commanders as consumers who are served products by the intelligence community in response to the requests that they generate. JIGSAW provides an Analysis Plan Generator (APG) to help analysts interpret an requests for information (RFI). An analyst uses the APG to break down an RFI to demonstrate their understanding of it, the requirements of an answer and the hypotheses that they need to test. The RFI manager supports receiving, logging, assigning, tracking and filtering the RFIs/requests that the Operational Intelligence Cell is working on. The manager is somewhat akin to a sortable MS Excel table that is used to track the progress of RFIs through the system.
