ABSTRACT

An urgent initial priority for the body was the creation of new learning programmes for healthcare leaders. These needed to reflect a very different healthcare landscape, and they were the result of a major reorganization of the English National Health Service (NHS) and the aftermath of the Mid Staffordshire scandal. There are arguably few sectors as complex, pressurized, and busy as healthcare. The Health and Social Care Act, which came into force on 1 April 2013, fundamentally—not to mention controversially—altered the structure of the English National Health Service. There was a need to quickly train several hundred healthcare leaders and to bolster their leadership skills so as to ultimately improve the care offered by England’s National Health Service. KPMG’s healthcare management consultancy business has a constant presence across the English NHS. A coalition of health and social care charities, the involvement of National Voices ensured that programmes tackle issues that matter to patients.