ABSTRACT
This chapter examines several related aspects of human sense-making practices on the move and explores how these could be productively integrated with smart transport. Exploring new forms of traffic modelling using string instability' theory, mathematician Eddie Wilson explains: stop-and-go waves are generated by very small events at the level of individual vehicles. In research on artificial intelligence, human-computer interaction, computer-supported cooperative work and participatory design, similar questions have given rise to a powerful concept of situated action' and design approaches that seek to support its operation. Complex social relations are thus visibly made in the gaps between vehicles and their 'scenic intelligibility' is a critical resource for others. Studying behaviour in public places, for example, Goffman describes how 'pedestrians diagnose' opportunities for passage between lone walkers and parties whose coordinated gait accountably achieves their 'togethering'. The efficiency and flexibility of smart mobilities depends on rich, live information. Creativity, comfort and control are important elements of contemporary mobility systems.
