chapter  8
16 Pages

Measuring Public Value: Reflections from Australia

ByLisa Conolly

In this chapter, the author looks at the role of measurement in public discourse about the work of museums, which underpins judgments about public value. She examines the kind of policy expectations that are being described by government, and how policy is translated into measures and how measures are used. Questions about the audience for measurement data are discussed, including the public’s need to understand what museums do for them and the need for accountability of public funding to museums.