ABSTRACT

This chapter introduces knowledge creation and management through a lens of connectivity and explore how dualities' between generative and regenerative knowledge processes match the inherent duality of connectivity, that is, connects and disconnects. The connectivity metaphor is further explored for other attributes, which are also applied to personal knowledge management. However, what we would like to propose is that knowledge is created and maintained within a duality of connects and disconnects and that this duality provides not just theoretical insights, but also practical implications for those who want and/or need to manage personal knowledge. In addition to the fundamental connective dualities that exist on multiple dimensions, there are other attributes of the connectivity metaphor that also apply to personal knowledge management. While ours is a team-level study, we have heard the professional knowledge workers in our study refer to the practical challenges and solutions associated with managing communication within a distributed work environment.