ABSTRACT
In this chapter, the authors focus on motivational processes that are key to encouraging an environment that is conducive with developing resilience and sustainable workplace performance. They describe how managers can facilitate the right type of motivation to maintain and encourage employee resilience. Self-determination theory suggests that there are two overarching motivational types: controlled and autonomous motivation. The authors explain how controlled and autonomous motivation influence performance and resilience by examining the following five sub-domains of motivation: external regulation, introjected regulation, identified regulation, integrated regulation, and intrinsic motivation. The three sub-domains of motivation that make up autonomous motivation are identified regulation, integrated regulation and intrinsic motivation. Three universal psychological needs are considered to be required for the development and expression of autonomous motivation, as well as psychological health and wellbeing: autonomy, relatedness and competence. The importance of these needs is that by fulfilling them in the workplace autonomous motivation can be increased.
