chapter
Introduction
Pages 4

INTRODUCTION In the early 1950s one of public administration’s eminent scholars, Dwight Waldo, observed that the actions and decisions of bureaucrats obtrusively and unobtrusively touch our lives in countless ways. In a later work he elaborated on this theme when he commented on the long tradition of bureaucratic involvement with virtually all aspects of society or, as he would suggest, with civilization itself. He comments: