ABSTRACT
This chapter draws on Marsick and Watkins' definition of informal learning. In contrast to formal learning, they argue: "Informal learning may occur in institutions, but is not typically classroom-based or highly structured, and control of learning rests primarily in the hands of the learner". Marsick and Watkins developed an initial model for enhancing informal learning, which they subsequently modified in collaboration with Cseh. Their model highlights two elements: an individual belief that learning grows out of everyday encounters and the personal, social, business, and cultural context for informal learning that plays a key role in influencing the way in which people interpret the situation. Performance appraisal is one of the most important components of HRM as it creates an explicit link between individual performance and the organization's strategic goals. Career planning and development is a management process in which employees are developed along a path of experiences and jobs that may be in one or more organizations.
