ABSTRACT
This chapter explains the current changes occurring within Microsoft as well as the events that led to its rise to power. The development of Internet Explorer occurred within the context of the browser wars in the mid-1990s. Microsoft was ordered to disclose its Application Programming Interfaces (APIs), which specify how software components should interact with one another. By releasing its APIs to independent vendors, OEMs, and other Internet providers, they could develop software that could communicate with Microsoft's operating systems and other software. Microsoft's Devices and Consumer (D&C) segments develop, manufacture, market, and support products and services designed to increase personal productivity, help people simplify tasks and make more informed decisions online, entertain and connect people, and help advertisers connect with audiences. The Commercial Licensing segment derives revenue from licensing fees paid by other businesses for access to Microsoft's software and services. Microsoft was implicated in controversial labor practices related to its contract with Foxconn Technology Group.
