ABSTRACT

This chapter represents the intersection of these ideas by describing how a team-based goals and incentives (TBGI) program was used in remote areas of the Indian state of Bihar to improve the motivation and performance of three types of Frontline Healthcare Workers (FLWs) as they worked to reduce child mortality rates (MDG4) and improve maternal health. The TBGI project is one part of a larger intervention in Bihar known as the "Ananya Program", which is sponsored by Bill & Melinda Gates Foundation. The Gates Foundation places a strong emphasis on using independent program evaluators to (a) ensure that interventions are executed in the intended manner and (b) collect independent outcome data to determine intervention success. The chapter also suggests that the Millennium Development Goals (MDGs) represent not only important progress for the global community, but also an opportunity for HWP to play a valuable role in global development efforts and to contribute to the greater knowledge base of I-O psychology/HWP.