ABSTRACT

To say that public managers operate in a time of change is a cliché. To say that they operate in a time of unrelenting turbulence, mind-boggling complexity, and unnerving uncertainty is more provocative, yet probably closer to the truth. I believe that practitioners know this intuitively. However, our theory base and many of our management and leadership practices assume otherwise. They, for the large part, are rooted in an old paradigm. The field of public management needs to come to terms with the new organizational reality and adopt new organizational, management, and leadership perspectives.