ABSTRACT
Public-sector leadership in the twenty-first century is challenging and change oriented. Rapidly evolving global conditions and shifting political and economic influences are changing our ideas of “what” government should do. Advancements in operational technologies and methodologies and rising expectations of leadership require a similar evolution in “how” government accomplishes its mission. Unfortunately, the tragedy of the 9/11 terrorist attacks, the multiple National Aeronautics and Space Administration (NASA) disasters, and the failed Federal Emergency Management Agency (FEMA) response to Hurricane Katrina highlight the necessity for public leaders to adapt quickly to various types of events. Public leaders face rapidly changing circumstances that require them to transform their organizations.
