ABSTRACT
Virtual teams are groups of geographically and/or organizationally dispersedcoworkers who collaborate primarily through some combination of communication andinformation technologies. The extant literature shows that virtual teams are more effective on divergent tasks than face-to-face teams but less effective on convergent tasks. Theaim of this chapter is to generate a series of theoretical propositions that explain whyvirtual teams are less effective at convergent tasks than face-to-face ones and to suggestinterventions to support virtual teams.
