chapter  4
Designing Context-Aware Business Processes
ByMichael Rosemann, Jan Recker, Christian Flender
Pages 24

Business process management (BPM) continues to receive significant attention as a top priority, and building business process improvement capabilities is seen as a major challenge by senior executives (Gartner, Inc., 2010). In line with the rising popularity of BPM, over the past decade scholarly work has tried to address some of the challenges related to process modeling and management. One of the most prevalent and dominating research foci that has emerged is the notion of agile, or flexible, business processes (Balabko et al., 2005).