Retail shops and stores
KEY POINTS: x Retail trading is affected by marketing, competition, polarisa-
tion, and store locations x Market research of customers and focus groups is highly
developed x New concepts, innovations and efﬁciencies in operation are con-
tinuously being introduced
Contents 1 Introduction 2 Terminology 3 Markets 4 Shops and stores 5 Small shops 6 Department stores 7 Variety stores 8 Supermarkets 9 Hypermarkets and superstores
10 Shopping centres 11 Retail parks 12 Regional centres 13 Bibliography
1.1 General Retail outlets consist of buildings or rooms where goods or services are sold to the public. They include shop and store premises and also concessionary space.