ABSTRACT

This chapter aims to find out the relationship between emotional intelligence and organizational commitment in relation to intention to stay. With modified items, Shanker and Sayeed's scale of measuring emotional intelligence was used, based on the framework of Goleman and also resting on the conceptualization of Mayer. Though the scale was designed as a unidimensional instrument, in the present study factor analysis revealed two factors of the organizational commitment, namely affective commitment and continuance commitment. The nine dimensions of emotional intelligence drawn from 66 attributes comprised 46 important aspects which included emotional impulsiveness, self-awareness, depression, managing anxiety, personal orientation, assertiveness, empathy, self-confidence, and managing others. Empirical research provides evidence to support the fact that emotional intelligence in leaders is critical for the organizational commitment of subordinates. Organizations would therefore gain from including emotional intelligence testing as part of recruitment screening, especially for leadership positions.