chapter  13
17 Pages

Emotional intelligence and organizational commitment in relation to intention to stay

Emotional intelligence is an aspect of social intelligence (Salovey and Mayer 1990 ), the ability to perceive and accurately express emotion, to use emotion to facilitate thought, to understand emotions, and to manage emotions for emotional growth (Mayer and Salovey 1997 ). Perceived as multi-dimensional, organizational commitment includes employees’ loyalty, the desire to sustain association, and the degree of goal and value congruency with the organization. It is indispensable to have emotionally intelligent and committed employees, who should stay with the organization for longer tenure, contributing to the well-being of the organization.