ABSTRACT
One of the advantages of offering emergency response services on a universal basis is the potential for reducing the cost to consumers due to a possible larger number of subscribers. Emergency response systems are also becoming very popular in rural areas and small towns. The study originated on the hypothesis that a successful home care program should include an appropriate emergency response system. The cost of installing a home unit is $25. A $20 monthly fee covers the costs of leasing a home unit, receiving emergency response services and maintenance, and receiving a friendly call once a week. The Regional Municipality of York, which is playing the lead role on the committee, is looking for a commercial partner to deliver this program. This partner would be responsible for establishing a local monitoring station, supplying the necessary equipment and staffing, installing home units, and making available emergency response services and ongoing maintenance services.
