Children’s help-seeking and views of services
This is important for legal and ethical reasons. Legislation in the UK and the UN Convention on the Rights of the Child require that children’s views are taken into consideration when decisions are made affecting them. Similarly, government guidelines in most policy areas state that service recipients, clients or patients should be ‘listened to and properly informed’ (Day 2008: 4). There is also a pragmatic rationale for knowing and responding to children’s perspectives. They are much more likely to accept and cooperate with a service when they feel respected and listened to.