chapter
4 Pages

Introduction: The Importance of Open Communication Between Libraries and Vendors

Among the 40-plus synonym entries in Roget’s New Millennium™ Thesaurus, First Edition, for the term “relationship,” interestingly, the term “dependence” appears.1 When pondering the idea of relationships in terms of dependence, and more specifically, the relationships forged between libraries and vendors, a certain clarity is evident that may not exist in all relationships. After all, there may be no library/vendor relationship if there was no dependence in the first place. And further dissecting the terminology leads to the definition of dependence, which, in part, is “reliance” and “trust”–basic building-blocks in any fruitful relationship.2