chapter  3
Many Fingers in the Pie: Improving Master Records in the OCLC Database: The Enhance Program
ByAnn Copeland Robert Freeborn
Pages 17

In the recent report from the Online Computer Library Center (OCLC), Online Catalogs: What Users and Librarians Want 1 the authors discuss what users and librarians perceive as desired enhancements to improve their experience with online catalogs. The needs differ somewhat-users wanting

more content (summaries/abstracts and tables of contents) and librarians wanting fewer duplicates and more accuracy in structured data. The authors make the point that ”catalog data quality” is a “driving factor of the catalog’s perceived utility-and not only for end users, but also for librarians and library staff.” While it may seem obvious that satisfaction corresponds to “quality,” it is also clear that the expectations for our catalog records and online catalogs, and by extension the bibliographic databases that contain them, are extremely high.